This privacy statement covers
all sites in the westofeast.com
domain. Because this Web site wants to demonstrate its commitment to our users privacy, it has agreed to disclose its information practices and have its privacy practices reviewed for compliance.
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What personally identifiable information
West of East, Incorporated collects.
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What personally identifiable information third parties collect through the Web site.
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What organization collects the information.
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How West of East,
Incorporated uses the information.
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With whom West of East,
Incorporated may share user information.
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What choices are available to users regarding collection, use and distribution of the information.
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What types of security procedures are in place to protect the loss, misuse or alteration of information under
West of East, Incorporated control.
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How users can correct any inaccuracies in the information.
If users have questions or concerns regarding this statement, they should first contact the
Information Collection and Use
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West of East,
Incorporated is the sole owner of the information collected on www.westofeast.com.
West of East, Incorporated collects information from our users at several different points on our Web site.
Registration
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In order to use some features on this Web site, a user may first be required to complete a registration form. During registration a user is required to give contact information (such as name and email address). We use this information to contact the user about services on our site for which he has expressed interest. It is optional for the user to provide demographic information (such as income level and gender), and unique identifiers (such as, username and password), but encouraged so we can provide a more personalized experience on our site.
Order
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We request information from the user on our order form. A user must provide contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). This information is used for billing purposes and to fill customer's orders. If we have trouble processing an order, the information is used to contact the user.
Information Use
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Information gathered by
West of East, Incorporated is used to contact users in reply to inquiries, for demographic and promotional purposes by our firm only, or for the processing of orders for services or goods offered on this site.
Profile
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We store information that we collect through cookies, log files, and/or scripts to create an aggregate profile of our users. A profile is stored information that we keep on users that details their viewing preferences. Collected information is used to provide offers and improve the content of the site for the user. This profile is used to tailor a user's visit to our Web site, and to direct pertinent marketing promotions to them. We do not share your profile with other third parties.
Cookies
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This privacy statement covers the use of cookies by www.westofeast.com only and does not cover the use of cookies by any advertisers.
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A cookie is a piece of data stored on the user's computer tied to information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. We may use both session ID cookies and persistent cookies. For the session ID cookie, once users close the browser, the cookie simply terminates. A persistent cookie is a small text file stored on the user's hard drive for an extended period of time. By setting a cookie on our site, users would not have to log in a password more than once, thereby saving time while on our site. If users reject the cookie, they may still use our site. The only drawback to this is that the user will be limited in some areas of our site. Persistent cookies enable us to track and target the interests of our users to enhance the experience on our site. (See the Profile section) Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies, once we have given permission for them to set cookies for advertising.
Log Files
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Like most standard Web site servers we use log files. This includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks to analyze trends, administer the site, track user's movement in the aggregate, and gather broad demographic information for aggregate use. IP addresses, etc. are not linked to personally identifiable information.
Communications from the Site
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Special Offers and Updates
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We send all new members a welcoming email to verify password and username. Established members will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see the Choice and Opt-out sections.
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Newsletter
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If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications. Please see the Choice and Opt-out sections.
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Service Announcements
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On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature. [Users may opt-out of these communications. Please see our
Choice and Opt-out section.]
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Customer Service
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We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the users wishes.
Legal Disclaimer
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Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order or legal process served on our Web site.
Aggregate Information (non-personally identifiable)
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We do not share aggregated demographic information with our partners and advertisers.
Third Party Intermediaries
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We use an outside shipping company to ship orders, and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes.
Business Transitions
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In the event West of
East, Incorporated goes through a business transition, such as a merger, being acquired by another company, or selling a portion of its assets, users' personal information will, in most instances, will not be part of the assets transferred.
Choice/Opt-out
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Users who no longer wish to receive our newsletter and promotional communications may opt-out of receiving these communications by replying to unsubscribe in the subject line in the email or the user may contact
the
to opt-out.
Links
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This Web site contains links to other sites. Please be aware that we,
West of East, Incorporated, are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
Surveys [& Contests]
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From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code). Contact information will be used to notify the winners and award prizes. Anonymous Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site. Users' personally identifiable information is not shared with third parties unless we give prior notice and choice. Though we may use an intermediary to conduct these surveys or contests, they may not use users' personally identifiable information for any secondary purposes.
Tell-A-Friend
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If a user elects to use our referral service for
informing a friend about our site, we ask them for
the friend's name and email address. West of East,
Incorporated will automatically send the friend
a one-time email inviting them to visit the site.
West of East, Incorporated stores this
information for the sole purpose of sending this
one-time email and tracking the success of our
referral program. The friend may contact West of
East, Incorporated via the
to request the removal of this information from our database.
Chat Rooms, Message Boards, and Public Forums
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Please keep in mind that whenever you voluntarily disclose personal information online - for example on message boards, through e-mail, or in chat areas - that information can be collected and used by others. In short, by posting personal information online that is publicly accessible, you may receive unsolicited messages from other parties in return.
Security
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This Web site takes every precaution to protect our users' information. When users submit sensitive information via the Web site, their information is protected both online and off-line. If users have any questions about the security at our Web site, users can send an email to
the
Supplementation of Information
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In order for this Web site to properly fulfill its obligation to users it is necessary for us to supplement the information we receive with information from 3rd party sources.
Correcting/Updating/Deleting/Deactivating Personal Information
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If a user's personally identifiable information changes (such as zip code, phone, email or postal address), or if a user no longer desires our service, we provide a way to correct, update or delete/deactivate users' personally identifiable information. This can usually be done by emailing our Customer Support at
. [Or, contact us by telephone or postal mail at the contact information listed
here].
Notification of Changes
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If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so our users are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.
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If, however, we are going to use users' personally identifiable information in a manner different from that stated at the time of collection we will notify users via email or by posting a notice on our Web site for 30 days.
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